1. Choose the number of Winter Clothing sets you want to book.
2. Choose the duration of your booking.
3. Choose the starting day of your booking.
4. Choose the starting time of your booking. In case you order a Delivery or Pickup service or both of them, this time will tell us when to deliver the order.
5. Continue to checkout. Provide the name and address of your hotel. If you stay in a private accommodation such as an Airbnb, we need also your host’s full name & their phone number. The address of the accommodation is needed for the Delivery and Pickup service, and also in case something is lost.
6. Additional information: Returning the clothes to another store? Tell us the store for the location. If you change your accommodation during your stay, please tell us the address for the Pickup Service.
7. After a succesful payment, you will be asked to complete your order with the names and sizes.
8. Enter the names of all participants who will receive the clothing. We will tag these names to the bags so you know which one belongs to each participant.
9. With each name, we will ask what product belongs to them. For example, Alex Example chose one Winter Clothing Set. Choose the product and continue to enter Alex’s sizes.
10. After all participants have entered sizes, you can confirm the booking to be completed.
Layering is crucial for maintaining body heat in the Arctic. Follow the three-layer system:
The clothes are suitable for all outdoor activities such as skiing, show shoeing, hiking, husky sledding and snowmobiling. However, it is the customer’s responsibility to be aware and compensate if the clothes or shoes may be damaged during the activities.
Our clothing is suitable for cold weather with a proper layering of clothes.
You can rent all items separately, but we do not offer separate pricing for the clothes. The prices are also the same for adults and children of all ages.
Yes, but only if you have ordered the pickup service for the day you leave.
You can change clothing only in the case that the estimated sizes do not fit properly. To change for other reasons like breakage or dirt, additional charges will apply.
Unfortunately no. Please return all items, including the bag. Lost bag costs 5 € per bag.
You can get clothing without booking in advance as a walk-in customer. However, we highly recommend you to book online to ensure availability of clothes.
The rental period starts at the time you have chosen in the booking. The price is always for a 24 hour period, for example for 1-day rental with the pick up time on Monday 12.00, the return time would be on Tuesday by 12.00. Late return costs an additional charge of 13 € each day per set.
You can pick the clothing whenever after your booking has started, but it does not affect the booking price. You can return the clothing whenever before the booking period has ended, but it does not affect the price.
1. Choose the number of Winter Clothing sets you want to book.
2. Choose the duration of your booking.
3. Choose the starting day of your booking.
4. Choose the starting time of your booking. In case you order a Delivery or Pickup service or both of them, this time will tell us when to deliver the order.
5. Continue to checkout. Provide the name and address of your hotel. If you stay in a private accommodation such as an Airbnb, we need also your host’s full name & their phone number. The address of the accommodation is needed for the Delivery and Pickup service, and also in case something is lost.
6. Additional information: Returning the clothes to another store? Tell us the store for the location. If you change your accommodation during your stay, please tell us the address for the Pickup Service.
7. After a succesful payment, you will be asked to complete your order with the names and sizes.
8. Enter the names of all participants who will receive the clothing. We will tag these names to the bags so you know which one belongs to each participant.
9. With each name, we will ask what product belongs to them. For example, Alex Example chose one Winter Clothing Set. Choose the product and continue to enter Alex’s sizes.
10. After all participants have entered sizes, you can confirm the booking to be completed.
Yes, please mention this in the comment box on your booking.
Yes. Delivery and pickup service to your accommodation within a 20 km radius from our stores costs is 39 € one way. Free delivery and pickup within 20 km range of stores when ordering 10 sets or more.
For longer deliveries and pickups (over 20 km distance) please contact us.
When making a booking, we ask you to inform us your height (cm), weight (kg) and shoe size (EUR). With this information we choose the right size for you. If the clothing doesn’t fit properly, you can always switch sizes at the store. The boots are designed so that with your own size, you can fit warm socks inside.
Our clothing set includes a warm winter jacket and trousers, snow boots and thermal mittens. For kids from 80 cm up to 130 cm we offer a very warm overall snowsuit. All clothes come from Finnish sportswear brands Kuoma, Luhta and Catmandoo.
You can cancel the booking and get 100% refund up to 48 hours before the rental starting time. If a booking is cancelled less than 48 hours before the rental starting time, there is no refund.
Link to our Terms & Conditions, press here.
Here is our Compensation Price List in case something breaks, gets notably stained or gets lost:
Washing fee for notably stained or dirty clothing: 15€ per piece of clothing.
Repairing fee for broken clothing: 50€
Price per lost or unrepairable item:
Jacket: 140€
Trousers: 90€
Shoes: 80€
Mittens: 30€
Bags: 5€